We are sorry to hear that you could not log-in to your IONOS Control Panel. Our records indicate that you have unpaid invoice for the renewal of the domain that cost $15.17.
As per our Terms & Conditions, any unpaid invoices will be subject for termination of the account.
Unfortunately, we could no longer re-establish your account so you have to sign up a new one. To do this, your overdue balance of $15.17needs to be settled first.
Payment can be made via bank wire, or PayPal wire. To pay via PayPal wire, you will need a PayPal account of your own. Please let us know if that is your chosen method of payment so that we can send the PayPal link to the email address on file for you.
Please see below for the information needed to make a bank transfer.
1&1 IONOS Inc.
Citi Bank NA
Account number: 54348256
ABA/Routing number: 021000089
Swift Code: Citius33
460 Park Ave
New York, NY 10022
You can choose to perform the wire by either providing the above information to your financial institution or to any Citi Bank (our financial institution). You will need to send us via email or fax a copy of the receipt for the wire so that we can confirm payment and allocate it to your 1&1 IONOS account. Faxes can be sent to 1-610-560-1507 with the Customer ID and a short note as to why you are sending the information. You may also scan or take a picture of the receipt and email it to us at email@example.com.
Once the overdue balance has been cleared, you can then proceed in signing up a new account. You may also give us a call at the number below if you wish us to open a new account for you.
If you still need further assistance, I would suggest that you contact us by phone at 1-484-254-5555 so that we can help you with a solution much quicker than via e-mail.
Sad ovo trebam platiti 15$ i sta onda, da li na novi account prebace domenu i produze. Ne razumijem sta je uopste 15$ unaprijed su mi zatvorili racun za dug koji jos nije ni doslo vrijeme za naplatu. Kakva ■■■■■